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Thread: Shout Out to Jake and Rich @ Moore's

  1. #1
    Join Date
    Feb 2014
    Phoenix - South Mountain

    Shout Out to Jake and Rich @ Moore's

    In the last couple weeks my CEL came on. A buddy scanned it and told me the code was a bad O2 sensor. I finally got around to taking it in to Moore's to have it fixed since it is part of emissions and covered for 75k miles. While there, they were also able to take care of the two outstanding JK recalls: clock spring and the airbag inflator. Rich referred me to Jake. He was expecting me when I dropped off the Jeep, told me they would look at it that day and get back to me. I got a call al little later in the afternoon and Jake told me the tech was still working on the O2 issue. He said they would have it for me in the morning. It turned out to be a short in the wires to the sensor. The Jeep was ready to go when I got there next morning. Thanks to Jake for staying on top of it and getting me in and out as promised. And a shout out to Rich for taking care of VJC members needing parts or service! This is the third or fourth time I've had to avail myself of their services and each time has been, dare I say, a pleasure!

    Thanks, guys!


    Life's Short - Play Dirty

  2. #2
    Join Date
    Feb 2012

    Re: Shout Out to Jake and Rich @ Moore's

    Thank you very much. Glad we were able to get you taken care of. I let Jake know that you were happy with the service as well.
    We appreciate your business!

    Rich Schott
    Moore chrysler Jeep
    Parts Manager

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