View Full Version : Darner's in Mesa
Dave@desertfab.com
06-25-2007, 02:28 AM
Yes it happens to buisness owners too..
The cats on my 04 TJ were starting to fail, tall tell rattle in the cats..
My TJ only had 25K on it at the time and I knew the emissions were under warrenty. So since Darner's is close to the house I decide to run the Jeep over and have them replace the 2 Pre-Cats and the secondary Cat.
I pull into Darner's and wait my turn for the service manager.
The service manager Todd was very nice and got right to the point.
I told the service manager that I wanted the cats replaced under warrenty due to thier failure. The Jeep had blown three codes, catalist failure, mis fire cylinder 4 and 2 and restricted exhaust. At 25K the Cats should not be ratteling. He agreed and off I go to the waiting room. Enterprise picked me up and off I went to rent a car.
After about 4 hrs, the service manager called and said the Jeep needed new spark plugs. Since the Jeep had a mis fire code, I said ok go for it..
2 hrs later service manager calls back.. She's ready! Really!! wow!! that was quick.. must have had the parts in stock..
Driver rental back to enterprise, pay up.. enterprise drops me off at Darner's.
I head inside to find the service manager. service manager hands me a $310.00 bill and says the Jeep is on it's way up.. WHAT!! $310.00 for plugs?
wait a min.. what's going on here.. Service manager says, we spent 3 hrs smoke testing and diagnostics testing, cleared the codes and replaced the plugs, plus shop supplies. I ask for the test results for the smoke test on the exhaust. He replied there are no documented results. Then how do either of us know if it passed or failed ? he says "the mechanic told me it passed."
haha I laughed, yea and I'm supposed to buy that crap.. I told you I wanted the cats replaced under warrenty.. IE: you get paid by manufacturer to replace faulty emissions parts. Not you charge me to run a bogus test and claim everything is fine. you are passing up free money from Chrystler all the while trying to gouge me for something you could get paid $200+ more for..
Explaine that!! "um, eh, stumple stumble back track" me "That's what I thought!" I continued to argue the fact that the test was bogus, "well were not releasing you vehicle untill the bill is paid."
Don't worry, I'll pay the bill.. Oh, and by the way.. All my jeep buddies are gonna get a report on your so called repair work.. his responce " So !! "
Bill paid.. $310.00 bucks.. where's my keys and where's my Jeep..
5 mins after leaving the dealership, Check engine light came on. F' it.. I'll check the code at the shop, I'm tired of dealing with idiots...!!
after arriving at the shop (DesertFab) I plug the TJ in.. Failed catalist! how'd I know.. shaking head... It ocurred to me that we had high flow cats sitting on the shelf!! Oh, Lucas!! haha!! After hours Lucas our shop tech pulled the Gibson muffler then cut the plugged cat out, welded up the new high flow cat and reconnected the muffler and out pipe. Sweet!! she's running great agian!!
the next day I pay a little visit to Darner's.. Oh, service manager where the hell are you.. Oh, there you are... :D me "hold out your hand I have something to show you" him "ummm, why" me " Just F'ing hold out your hand" him " umm " Me holding plugged cat in hands " you see mister servic manager, this is a plugged cat..you know, the one I told you to replace" him, well, you see" me interrupting " No you see " poured catalist in his hands! me "I told you the Fing thing was plugged...but no You didn't listen...I paid my shop tech to put in a high flow cat and I cleared the code that came back on 5 min after leaving here!!" him " well I'm really sorry" Me " Ya you should be, Later !! "
After a few weeks went by the new high flow cat plugged as the pre cats were still failing.. I called some buddies that are lead techs down in Tucson at Jim click Dodge. The showed up at my place and hauled the TJ down to replace the entire exhaust system under warrenty. Justin did a great job and really took care of my TJ for me.. The parts were on national back order for about three weeks, due to some design changes.. Wonder why.. haha!! Anyway, Justin and Brian deliverd my Jeep home friday evening and even stuck around to help me put the hard top back on!! Great bunch of Guys!! :D
When Justin and Brian picked up the TJ, we had removed the cat and installed a cherry bomb to allow any more pieces of pre cat to be able to come out of the exhaust thus not plugging. The Gibson muffler was tacked on to help keep the noise down. Gibson mufflers are free flowing.. We left the pipe out that runs up over the axle and out the back end because I knew it was headed to Tucson to get repaired with the correct parts.
Friday night I was delivering some insylin to my girlfriends daughter out in AJ at her grandma's place, before heading in to the night job. I stopped off to fill up. After pumping close to 15 gallons of gas and wondering.. hmmm this is odd I wasn't even on E yet.. thinking to my self.. why do I smell gas ?? Oh, crap!!! Stop pump.. Fuel tank is leaking fuel everywhere!!! CRAP!!!! thro Jeep into neutrel and push it out of the pump bay.. run inside and ask for absorbant.. The gas tank had melted from the excessive heat of the exhaust!!! Call up my Good Buddy Bruce to follow me over to the shop incase she turns into a flaming TJ !! :D
So the moral of the story !! Don't go to Darner's! unless you like crappy service.. Don't cut your exhaust and not use an exit pipe if you have a plastic gas tank! The boy's at Jim Click Dodge are top notch !!
Justin - Alex - Rags !!! All Great guys and are Jeepers to the heart!!!
Thanks to Bruce for keep an eye on me heading over to the shop.. If she would have burned there's no better friend that I would want to have with me to watch her go.. :D
Later
Dave
Allen
06-25-2007, 07:59 AM
Sounds like you had an interesting time! I had the same kind of luck with Superstition! Theives! Most of them dont know ANYTHING about a jeep! I sent it to them with death wobble and when they sent it back it still had death wobble!Turnned out to be a bent tie rod and bent rim! $400 for a front end alignment, steering dampener, caster kit and labor to install.... that didnt fix anything! I picked up my car, drove it a block, got massive DW took it back, told service manager I had called American Express and stopped payment! And I told them If the tried to collect it I'd be there in court with the mechanic that fixed it for $80!
I also had the cats go bad on my 97! Dealer had NO IDEA why the jeep would loose power and then stall! He looked in the gas tank for obstructions!! It was catalyst plugging up the pipes!
Got an aftermarket and problems went away!
Hope your week gets better!
I got one of those aftermarket warranties, so If my junk ever breaks I'm bringing it to you and sending the warranty company the bill!
:)
TRLR8TDTJ
06-25-2007, 08:17 AM
So who do you recommend to change cats? I need mine changed, now I know who not to go to.
Kyle
darner
06-25-2007, 08:35 AM
as the service manager of Darner Jeep i'm interested in your concern. however
my concern is that Todd is not the service manager and when confronted with this info,he does not no anything about it, no one does, and we have no record of you or the customer that send me the email over the weekend. I would like a chance to look into this matter before you slam a biz. I would like
the vin # as requested in the e/mail sent and perhaps you still have the cats?
please respond to this request and the e/mails sent.
service manager
Jdemonto@Airpark Jeep Sales
06-25-2007, 08:52 AM
as the service manager of Darner Jeep i'm interested in your concern. however
my concern is that Todd is not the service manager and when confronted with this info,he does not no anything about it, no one does, and we have no record of you or the customer that send me the email over the weekend. I would like a chance to look into this matter before you slam a biz. I would like
the vin # as requested in the e/mail sent and perhaps you still have the cats?
please respond to this request and the e/mails sent.
service manager
You need to purchase a dealer account to use that screen name here....$1500 and make that payable to Joe West
Ps. You should just listened to your customer!
Jason
mikinlv
06-25-2007, 08:59 AM
Recently I moved to scottsdale and my first dealership I visit was Airpark Chrysler to have my wranger service.that was a waste of time. so I went out
of my way to Darner and was treated very good from the service Dept. Thay
have the best tech's in the area, Thay fixed a problem with my jeep that I was told by other dealers that was Normal for my jeep. it cant be fixed.Ha
Darner Fixed it.Yaa . Thanks Darner
TRLR8TDTJ
06-25-2007, 09:02 AM
Recently I moved to scottsdale and my first dealership I visit was Airpark Chrysler to have my wranger service.that was a waste of time. so I went out
of my way to Darner and was treated very good from the service Dept. Thay
have the best tech's in the area, Thay fixed a problem with my jeep that I was told by other dealers that was Normal for my jeep. it cant be fixed.Ha
Darner Fixed it.Yaa . Thanks Darner
Come on Darner pick one screen name and run with it:rolleyes:
Kyle
mingoglia
06-25-2007, 09:20 AM
as the service manager of Darner Jeep i'm interested in your concern. however
my concern is that Todd is not the service manager and when confronted with this info,he does not no anything about it, no one does, and we have no record of you or the customer that send me the email over the weekend. I would like a chance to look into this matter before you slam a biz. I would like
the vin # as requested in the e/mail sent and perhaps you still have the cats?
please respond to this request and the e/mails sent.
service manager
I got screwed over by you (Darner) as well last year when I had my A/C done. I was told by my service advisor that he would look into the matter twice and never heard back. I'd be more than happy to talk to you about it as well. In addition to getting screwed on price I found that my HVAC started only blowing out of the dash after you had my dash apart for the A/C. I was so irritated on getting "had" that I didn't go back to have it fixed.
Jason, let the guy talk. He's not trying to sell any product or service.
Mike
Jdemonto@Airpark Jeep Sales
06-25-2007, 09:43 AM
No problem...Darner/mikinlv start dancing....
Jason
SavageSun4x4
06-25-2007, 10:16 AM
Jeeps and cats are a bouncing number, anywhere from 1 - 3 depending
on the year.
There could be a fuel injector unit failing and dumping too
much fuel down your exhaust pipe?
I think (?) your setup is a 3 cat system. 2 pre-cats and a big cat
downstream.
Having had a similar problem as yours I ended up replacing all of the
FI units and a new cat system. Their claim was
because I had a supercharger on the Jeep it caused the FI units to
fail and the cats to fail...[give me a brake]. Albeit they
could not explain why or how a SC would/could do that, it just did.
The other mod I made that caused the problem was my "ROCKER GUARDS",
YES, he said "ROCKER GUARDS"!!!!!!!!! NO, NOT KIDDING. Seems I
replaced my Rubicon rocker guards with some Extreme duty ones, then I
had "modded the Jeep too much, there fore the warranty is not
valid". Those are quotes!
I coughed up $450 for a new cat system and about $250 for new
injectors. I did get a full set of Ford Racing 24 lb. matched flow
injectors from these guys: http://www.fiveomotorsport.com/Injector_SetsJEEP.asp
The $450 cat was a $$$rip off and they claimed that they old cat had
to be turned back in due to Federal Regs...later I find out they
turned it in alright, back to DC Jeep and got a new one. I suspect
they also phoned up some paperwork and charged for labor also.
The cat is a DIY job AND while you are there you might want to
inspect your rear main for any seepage. I replaced mine at the same
time:
http://web.mac.com/donpryor/iWeb/SavageSun%204x4/TJ%204,0L%20Cat,%20Rear%20main%20Install,.html
Dave, you have a handle on all this but some folks might run into a problem so I am passing on my experience.
Best of luck, but its known as BOHICA [ Bend Over Here It Comes Again ]
Dave@desertfab.com
06-25-2007, 11:16 AM
as the service manager of Darner Jeep i'm interested in your concern. however
my concern is that Todd is not the service manager and when confronted with this info,he does not no anything about it, no one does, and we have no record of you or the customer that send me the email over the weekend. I would like a chance to look into this matter before you slam a biz. I would like
the vin # as requested in the e/mail sent and perhaps you still have the cats?
please respond to this request and the e/mails sent.
service manager
Only facts were stated there was no slamming involved in my post. I did not email anyone about the issue. I'm done dealing with your buisness..
end of story
Dave
mingoglia
06-25-2007, 11:54 AM
Only facts were stated there was no slamming involved in my post. I did not email anyone about the issue. I'm done dealing with your buisness..
end of story
Dave
Dave practices great restraint. So I'll be the first in this thread to officially slam Darner and publicly say that I think their service department is a bunch of bozos. In contrast I do think their sales team is easy to deal with.
Mike
Dave@desertfab.com
06-25-2007, 12:12 PM
Sounds like you had an interesting time! I had the same kind of luck with Superstition! Theives! Most of them dont know ANYTHING about a jeep! I sent it to them with death wobble and when they sent it back it still had death wobble!Turnned out to be a bent tie rod and bent rim! $400 for a front end alignment, steering dampener, caster kit and labor to install.... that didnt fix anything! I picked up my car, drove it a block, got massive DW took it back, told service manager I had called American Express and stopped payment! And I told them If the tried to collect it I'd be there in court with the mechanic that fixed it for $80!
I also had the cats go bad on my 97! Dealer had NO IDEA why the jeep would loose power and then stall! He looked in the gas tank for obstructions!! It was catalyst plugging up the pipes!
Got an aftermarket and problems went away!
Hope your week gets better!
I got one of those aftermarket warranties, so If my junk ever breaks I'm bringing it to you and sending the warranty company the bill!
:)
And we will certianlly take care of your warrenty issues if ever needed..
Dave
Cave Gimp
06-25-2007, 12:29 PM
Dave, after reading this post I don't feel so bad about getting screwed at shops/dealers. You and Todd at DB were great in getting my sister-in-laws car running again after she got screwed. I can't believe a dealer pulled that crap on you.
As for Darner, I hope its just an internet troll making up the screen names Darner/mikinlv. If not, both need to cough up the sponsors money, at least buy a bronze membership. Then do something positive on this board.
ROKCRLR
06-25-2007, 04:44 PM
So I'll be the first in this thread to officially slam Darner and publicly say that I think their service department is a bunch of bozos. In contrast I do think their sales team is easy to deal with.
Mike
I'll be the second. I was fairly pleased with the purchase of my Jeep from them. However when I had to take my Jeep back there for a recall it went downhill fast. I was told that it would take 4 hours to check and see if the recall applied to my Jeep. If they had to replace the part(oil pump drive gear) it would take a day. It turned out that mine needed to be replaced. I took it in first thing Monday morning and didn't get it back until Friday evening. Every day I was told I would get it back the next day. And I never received a phone call telling me it was going to take longer. Every day at about 4:45 I would call the service department to ask if my Jeep was done. Every day they said "No. It should be done tomorrow." When I called on that Friday, the service advisor set the phone down(not on hold) and talked to the service manager about my Jeep. That Manager proceeded to go off on the advisor about me. That was the last time they will ever see or my Jeep. I tell every Jeep owner I know to go to Earnhardts or Airpark if you're on the eastside.
azcharlie
06-25-2007, 05:20 PM
Recently I moved to scottsdale and my first dealership I visit was Airpark Chrysler to have my wranger service.that was a waste of time. so I went out
of my way to Darner and was treated very good from the service Dept. Thay
have the best tech's in the area, Thay fixed a problem with my jeep that I was told by other dealers that was Normal for my jeep. it cant be fixed.Ha
Darner Fixed it.Yaa . Thanks Darner
What a load of CRAP!!
desertfabmotors
06-25-2007, 06:04 PM
What a load of CRAP!!
x2!!
I still do not get how some stealerships get away with charging alot of $$$ for nothing. It seems to me they pull bull **** charges out of thier *** and do not even fix or diagnose the problem. Hell they did not even take it on a test drive. But I bet they are ASE certified:rolleyes:
$310.00 for spark plugs :confused: and what the hell is a smoke test :confused:
Thier smoke test did not tell them anything, I drove the Jeep around the block and new what it was, and the scanner confirmed it. Maybe I should charge $310.00 to drive around the block and hook up the scanner:p
shocker75
06-25-2007, 06:37 PM
You need to purchase a dealer account to use that screen name here....$1500 and make that payable to Joe West
Ps. You should just listened to your customer!
Jason:rolleyes: Now youre the membership Police too? Im glad youre in charge of keeping threads on topic and making sure people pay up.
"Darner" is someone playing around, and trying to get everyone in a tissy, which is apparently isnt working. Im sure Joe or any of the mods can verify it with an IP check.
TanTJJim
06-25-2007, 06:52 PM
First off, I HATE dealerships. No offense to the good ones people talk about on here, there are always exceptions to the rule but in general...
Anyway, the "smoke test" they did is a legitimate test, but it only scratches the surface for what they need to do to properly test cats. What they did was fill the exhaust system with smoke from a smoke machine to check for leaks. Any leaks in the exhaust system can cause a false cat efficiency code. This is really a last resort test for a cat code that just won't go away though, complete waste of time in most cases.
Why they would even do this test when the cats are rattling and obviously bad is beyond me. The spark plugs have been very common on these though. Once again, how can they get away with doing the work without your approval and then sticking you with a $300 bill. That's not the way it works. They should have called you and gotten approval before doing the work.
I'm sure the EPA would love to know about this though. I wish you would have left the original cats on, kept all of you documentation, and let them take a look at your Jeep. The EPA mandates some of these emissions warranties and I don't think they like dealerships not upholding them. I try to stick it to the dealerships every chance I get. If a car comes into the shop, especially a newer model car, chances are I'll be able to find a recall or campaign for it. I'll print it out, hand it to the customer, and tell them take it to the dealer and let them fix it for free. Leaves the dealer with alot less wiggle room when the customer has documentation of what needs to be done and that it will be covered for free:)
Moriarty
06-25-2007, 07:16 PM
Maybe I should charge $310.00 to drive around the block and hook up the scanner:p
Please don't, I already owe you to much money as it is!:D
Jdemonto@Airpark Jeep Sales
06-25-2007, 07:26 PM
:rolleyes: Now youre the membership Police too? Im glad youre in charge of keeping threads on topic and making sure people pay up.
"Darner" is someone playing around, and trying to get everyone in a tissy, which is apparently isnt working. Im sure Joe or any of the mods can verify it with an IP check.
I'll bet its really Darner as they tried to be politically correct. I'm not the thread police..If I have to pay..so does everyone else....
OPPS OFFTOPIC
Jason
ademster
06-25-2007, 07:48 PM
smoke test is used to check for a Evap leak.. for your emissions. so basically they were doing a test that had nothing to do with your vehicles problem.
what they do as a smoke test is they pull the little green cap of the purge solenoid or close to it.. they then use their scaner to "seal" the evap system, and they inject smoke with is either nitrogen, or just regular shop air that is then steamed. and they look for smoke through out the emission system.
they didn't need to do this test... they were wasting their own time, and wasting your money. this smoke test will not show or prove anything may be wrong with your catalytic converters or ignition system.
and they should have only charged you .5 hour ( 1/2 hour ) ( 30 minutes ) to performed this test.
I would call up Jason and find out what the area Jeep representative is and call that person and complain and they couldn't do what they were supposed to and that you did not authorized the repairs they performed and not for 310 bucks.
spark plugs can be between 6-15 bucks each, and I know for a fact it only pays .8 hours to replaced the spark plugs, but some shops charge an even hour labor.
Billy 4 hp
06-25-2007, 07:54 PM
as the service manager of Darner Jeep i'm interested in your concern. however
my concern is that Todd is not the service manager and when confronted with this info,he does not no anything about it, no one does, and we have no record of you or the customer that send me the email over the weekend. I would like a chance to look into this matter before you slam a biz. I would like
the vin # as requested in the e/mail sent and perhaps you still have the cats?
please respond to this request and the e/mails sent.
service manager
Do we really think this is from the Service Manager of Darner Jeep???
If it really is, what was the purpose of joining the site and posting anything up? This should have been handled person to person and not through the world wide web let alone the AZVJC as the damage has obviously already been done and done multiple times... :(
Why didn't they introduce himself / herself by name and at least take a stab at using proper grammer? Seems fairly unprofessional and seedy to me, but fortunately I am not in their situation on how to handle this whole mess....
Talk about career suicide.... They even provided the information that the supposed self appointed Service Manager, Todd, knows nothing about this situation in particular... Why would you give that information up online for the whole world to read about and learn of their incompetence... :rolleyes:
Good luck Dave, hope they cough up a free JK or something as a peace offering... :D
TanTJJim
06-25-2007, 08:31 PM
smoke test is used to check for a Evap leak.. for your emissions. so basically they were doing a test that had nothing to do with your vehicles problem.
Hey Adam, read my post a little ways up. There is a way to use a smoke machine if you have a cat code. To go a little more in depth, if you have an exhaust leak, typically around the upstream o2 sensors, the extra oxygen will make the upstream o2's appear "lazy" to the pcm. This "lazy" pattern will match the downstreams "lazy" pattern which the pcm will interpret as bad cats.
The point is really moot though, it's not a test you would do with cats that blatantly have broken substrate. The dealer definitely took him for a ride. In that situation a smoke test of the exhaust is total bs.
Just on a side note, smoke machines can be used for all sorts of cool things, like chasing intake leaks that are causing lean codes. If your vents go to defrost when you step on the gas you can find that problem with that too. Guess how...
ademster
06-25-2007, 08:48 PM
I knew that about the exhaust but is a unorthodox way of doing it... that why they have Back Pressure gauges, and infrared temp guns.
as for checking the intakes I knew that..
also use it for checking leaking weather striping
as for the vents going to defrost... that would be caused by a intake/vacuum leak in the system for the vent if the vehicle hvac controls are vacuum actuated. when you step on the gas... vacuum drops. thus allowing the actuators go back to their rest state. I had to deal with this on a ford taurus.
the smoke could be used for many many things.
UNSTUCK
06-25-2007, 09:05 PM
x2!!
But I bet they are ASE certified:rolleyes:
Sorry to hear of your problem. Also being a tech, I know that it only takes one ASE certified tech to be able to advertise as being an "ASE Certified" shop. And most of the time he is the one sitting behind a desk somewhere. And don't let that certification fool you. All it means is that you studied real hard for a test with material you forgot the next day. Mechanics are the most dishonest people out there.
Bottom line: If you personaly know your mechanic and he is good to you, you are lucky. I'm proud to say I have saved people hundreds of dallars when they have given me the work after visiting such places as Big O's who wanted to replace perfectly good parts.
Good luck to you.
TanTJJim
06-25-2007, 09:05 PM
D'oh, just looked at your profile and saw you're a tech too. Guess if I want to stump you I'll have to try a little harder than that:) Nice to have someone else on here that fully understands how completely backwards Darner dealt with the problem. I can kind of understand how they would fix the miss first, I know some cars will have a misfire and cat codes, when you fix the miss the cats can sometimes come back to life. Not to mention putting new cats on a car with a miss is murder to the new cats, but still, they did work that wasn't authorized AND it takes all of what, 10 minutes to run the cat monitor on a newer vehicle. Heck, I can get most cars to pass all monitors except for evap in 10 miles. I HATE lazy techs, yes test driving can be a pain sometimes but it's your job, do it or you wind up pissing someone off. Or in this case a couple hundred Jeep owners.
ademster
06-25-2007, 10:03 PM
we are required to put 5 miles min on test drives. otherwise we get yelled at.. not really yelled at.. but you know what I mean.
its obvious your fix the miss fire first... BUT question is was the misfire caused by faulty plugs? or was it caused by the damaged catalytic converter?
replacing plugs at 24K is not unheard of. but not common at any mean.
for catalytic converters to go bad that soon there was obviously a problem... but I don't think it was caused by the spark plugs... it had to be from rock crawling and smacking the cats to break up the insides... or there was to much fuel running through the system.. possible cause ho2s or of the sort.
obviously something killed the cats... but hard to say with out seeing the problem in person!!!
Something isn't right with that company.. and I will never buy bring a jeep there... If I buy a jeep I will buy used.. and from private party or small dealership... I hate dealer ship salesmen... and yet I work at a dealer hahah...
TanTJJim
06-25-2007, 10:17 PM
Something isn't right with that company.. and I will never buy bring a jeep there... If I buy a jeep I will buy used.. and from private party or small dealership... I hate dealer ship salesmen... and yet I work at a dealer hahah...
x2 man
I actually bought my tj from them a couple weeks ago. Wish I would have waited and saw this thread first. The sales end wasn't too bad, I only got molested, not completely raped:) I'm sure you know the service department is a whole different ball game though. Knowing this now I won't even consider taking it there for warranty work. Of course I would never take anything in for warranty unless it was a really big ticket item anyway. Parts are cheap and I remember righty loosy lefty...aw screw it, get me a hammer:)
ademster
06-25-2007, 10:28 PM
lol... yeah its something like that.
so what do you guys used as a code word for cute women on the drive?
we say... " can I borrow a hammer"
TanTJJim
06-25-2007, 10:43 PM
Ummmm, we can get a little r-rated at the shop and this is a g-rated forum. I better plead the 5th on that one.
ademster
06-25-2007, 10:58 PM
uh huh....
JeepCorps
06-26-2007, 12:10 AM
I have to concur with the Darner service department sucking. I went there a few months ago and it didnt seem like either of the "two" guys working the counter knew what they were doing, one that did chimed in from the back that he knew of the part I needed (a simple ETO valve) but would check in about 5 mins when he finished his lunch. Being the overly sensitive politically correct Marine that I am, I told him to enjoy his lunch and left.
Have to say though that the only other time I went there to check out new jeeps, the sales department was pretty nice and let me look with out being over bearing.
joedokes28
06-26-2007, 07:54 AM
Recently I moved to scottsdale and my first dealership I visit was Airpark Chrysler to have my wranger service.that was a waste of time. so I went out
of my way to Darner and was treated very good from the service Dept. Thay
have the best tech's in the area, Thay fixed a problem with my jeep that I was told by other dealers that was Normal for my jeep. it cant be fixed.Ha
Darner Fixed it.Yaa . Thanks Darner
SPAM!!!
Dave@desertfab.com
06-26-2007, 10:06 AM
As stated in the origional post I was contacted about the plugs and said Go for it!! it's not about the money for the work.. The techs need to make a living.. it's more about the lack of them doing exactly what I asked of them..
Everyone drops the ball from time to time.. But when it is clearly obvious what the problem is and had been diagnosed for them.. you get the picture..
{quote}
Once again, how can they get away with doing the work without your approval and then sticking you with a $300 bill. That's not the way it works. They should have called you and gotten approval before doing the work.
{quote}
TanTJJim
06-26-2007, 01:33 PM
My bad, I didn't catch that part. I thought you went there to pick it up and were shocked at the $300 bill you didn't expect. Guess I should read a little closer before I post.:(
My bad, I didn't catch that part. I thought you went there to pick it up and were shocked at the $300 bill you didn't expect. Guess I should read a little closer before I post.:(
$300 for plugs is not a good deal considering the plugs are easy to get to.
Awhile back (89 Grand Prix out of warranty) I had a tech tell me my ECU was bad and it was $$$ to replace it. I authorized the work on the condition that I got to keep the bad ECU. I was told that there was a core charge on it. I said that ok, I will pay the core charge and after I drive it for a month and I believe that you fixed the problem I will bring it back and you can refund me my core charge. Got to the dealership with a $36 bill that said the O2 sensor was bad, and the bad O2 sensor was in a box on the floor of the car.
zman
tyota
07-03-2007, 08:00 AM
I'll bet its really Darner as they tried to be politically correct. I'm not the thread police..If I have to pay..so does everyone else....
OPPS OFFTOPIC
Jason
jason has got a point, when he was peddling his online crack I was all over him to make his arse pay up, we went head to head and he even accused someone here of pissing in my wheaties, none the less he paid....so he's got every right to demand a competitor of his to do the same.
DARNER sucks rocky mountain oysters for simpling coming on here and trying to feed us a line of crap under 2 usernames. He probably assumes that we're not smart enough to figure it out, oh well I won't lose any sleep over it.
Airpark sucks but I'd buy a jeep from Jason before anyone else b/c he knows what vulchers(sp?) we all can be, and that keeps atleast him honest.
Wayco
07-03-2007, 08:35 AM
jason has got a point, when he was peddling his online crack I was all over him to make his arse pay up, we went head to head and he even accused someone here of pissing in my wheaties, none the less he paid....so he's got every right to demand a competitor of his to do the same.
DARNER sucks rocky mountain oysters for simpling coming on here and trying to feed us a line of crap under 2 usernames. He probably assumes that we're not smart enough to figure it out, oh well I won't lose any sleep over it.
Airpark sucks but I'd buy a jeep from Jason before anyone else b/c he knows what vulchers(sp?) we all can be, and that keeps atleast him honest.
Hey Nick, haven't heard from you in a long time. I agree with you about the dealerships, that's why it's nice to have contacts like Jason and Brian working at these joints. Softens the pain of taking it in the shorts.
At the risk of going "off topic", how's the toyota build going?
SavageSun4x4
07-03-2007, 09:26 AM
DARNER sucks rocky mountain oysters...
WHOAA there big boy, I take umbrage with that. Poor mouthing Darner is one thing, but no need to talk bad about Rocky Mountain Oysters, now that is good eatin I don't care who you are ;) :D
Jdemonto@Airpark Jeep Sales
07-03-2007, 09:27 AM
Whats up Nick......Its been a while, still driving????
Jason
Wayco
07-03-2007, 11:23 AM
WHOAA there big boy, I take umbrage with that. Poor mouthing Darner is one thing, but no need to talk bad about Rocky Mountain Oysters, now that is good eatin I don't care who you are ;) :D
Dang, for a minute there, I thought we might get Nick BANNED! :eek:
If you want a good story about rocky mountain oysters, ask Hardline....:D
SavageSun4x4
07-03-2007, 11:40 AM
Dang, for a minute there, I thought we might get Nick BANNED! :eek:
Only if he poor mouths those oysters again :D :D
tyota
07-03-2007, 11:51 AM
WHOAA there big boy, I take umbrage with that. Poor mouthing Darner is one thing, but no need to talk bad about Rocky Mountain Oysters, now that is good eatin I don't care who you are ;) :D
eeewwww don
you would say that:eek: :D
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