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View Full Version : Mesa Driveshaft Service


YJunk
10-16-2006, 06:56 PM
Last year, just a couple of weeks after I bought YJUNK, the CV in the DS went bad... Did a little surfin on the net to get prices on new and also looked for a place that could rebuild it. 4Wheelers suggested Precision Drive Line in Phoenix for the rebuild.

Took my DS up there early one morning and asked the guy if he could rebuild and how much it would cost... He gave it the once over said yup $280 (I think) for a complete rebuild. Left it there, he called me that same afternoon... it was already done.

After a year of abuse and me not really taking very good care of it (never greased the thing DOH)... the CV blew again last week.

Precision seemed a little far to travel so I thought I would look for something a little closer. Found Mesa Drive Shaft Service.

I was there at 8:30 this morning my shaft in my hand (let the jokes begin) and asked the plesent lady if I could get a price on a rebuild. She said yup, give me your phone number and I'll call you in a few minutes. Thought that was a little strange but okay... How long for a rebuild? 24hrs. Okay..

I called her back at 10:30; they haven't looked at it yet, but I'll call you in just a few minutes with a price. I asked her if they would still be able to rebuild it in the 24hr window she had promised... Yup. Okay.

4:15 I called back; they still haven't looked at it yet. No price? Well they haven't looked at it yet... Okay; I'm gonna come down and pick it up. Click... she hung up on me.

4:45 Well apparantly our guy has already started the tear-down. I didn't authorize that; why would you do that without even telling me how much it was going to be? Well we need to tear them down so we know how much they are going to cost. REALLY... (this was when I was expecting to get hit with, if you take it now you'll owe us, something dollars and something cents).

She could tell I was not a happy camper... Let me get the shaft so I can show you why we needed to tear it down for the quote... 5 minutes... 10 minutes.... 15 minutes... Well, we can't find it and the guy who was working on it has left; all I can recommend is that you come back in the morning.

24hrs after I dropped the shaft off the best I can hope for is that I'll be able to pick up peices and pay for work that I didn't agree to.

The good news is; if I can get it to Precision by tomorrow afternoon, I can probably have it no later than Thursday so I can be wheeling by this weekend.

Based on my limited experience I can't reccomend Mesa Driveshaft...

Devil Man
10-16-2006, 07:07 PM
Based on my limited experience I can't reccomend Mesa Driveshaft...

x2:rolleyes:

azcharlie
10-16-2006, 07:53 PM
Man that sucks. I've had only good experience with them. I had my front driveshaft repaired there twice with no problems. Anywhere else is to far.

DUFFER
10-16-2006, 09:14 PM
They are a member of the Better Business Bureau. If they charge you, I suggest you file a complaint. I see they have two prior complaints...both resolved.

www.bbb.org

YJunk
10-16-2006, 09:21 PM
They are a member of the Better Business Bureau. If they charge you, I suggest you file a complaint. I see they have two prior complaints...both resolved.

www.bbb.org

Appreciate the heads up... I hope we can get it squared away tomorrow.

desertfabmotors
10-16-2006, 09:32 PM
Yep, I know that story very well, I will never use Mesa Driveline ever. Everytime I try them they screw me over. Even when they qoute you a price they change that when you pick it up.

Most of the time I get new shafts from Tom Woods quicker and cheaper than rebuilds anywhere in the valley.

YJunk
10-16-2006, 09:43 PM
Yep, I know that story very well, I will never use Mesa Driveline ever. Everytime I try them they screw me over. Even when they qoute you a price they change that when you pick it up.

Most of the time I get new shafts from Tom Woods quicker and cheaper than rebuilds anywhere in the valley.

I think I'm just gonna wait until you put the new rear in; I'm going to need a different shaft anyways and I REALLY don't want to deal with them again. Sent you a PM on the install date...

Oh and for the record... inspite of the fact that I'm an A-HOLE Todd has been giving me kick @$$ customer service as I'm trying to get my ducks in a row to get my new rear in my junk...

GLEN REAMS
10-16-2006, 10:18 PM
thanks for the heads up

SHNIPE
10-17-2006, 07:40 PM
I think I'm just gonna wait until you put the new rear in; I'm going to need a different shaft anyways and I REALLY don't want to deal with them again. Sent you a PM on the install date...

Oh and for the record... inspite of the fact that I'm an A-HOLE Todd has been giving me kick @$$ customer service as I'm trying to get my ducks in a row to get my new rear in my junk...

Shoulda at least got a better rear axle than that POS youre putting in there... swappin a d35 for a pile of junk like that is a waste of time :rolleyes:

YJunk
10-18-2006, 06:47 AM
Yeah I know, and I specifically remember you calling me an A-Hole when I made the deal... Not sure what I was thinking! The good news is; I'll still have the D35 if I should break this out on the bunny trails. :D

Friends don't let friends buy crap rear-ends; I hold you partly responsible.