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View Full Version : New car time Part II or the journey begins!


SavageSun4x4
06-05-2006, 06:05 PM
Today, the wife looked at the Toyota FJ Crusier, she gave it thumbs down as I thought she would when she saw it up close. She decided the '07 Wrangler 4 door unlimited was the car for her. The good news I had a plan B.

I had contacted a dealership via e-mail and it read thusly:
'Do you have '07 Wrangler Unlimited 4 door pricing, colors and the ability to put in a order and get a confirmation?'

At that time, I received a call and they confirmed the above. We made an appointment for 3:30 this afternoon.

Wife and I left early as it is a 34 mile round trip to this dealer and we arrived at 3:20 on the nose in the showroom. We asked for Jim Bob and heard him paged several times as we were sitting in the showroom. About 3:40 Billy Bob comes over and said his manager said to help us out.

I tell him we were dealing with Jim Bob. He tells us that JB is not available now. I tell him we had an appointment, but if JB is with a customer, we can wait a bit. We are informed that JB is not on the grounds and in fact, no one knows where JB is. However, maybe he can help us anyhow.

I tell him that I want to order a '07 Jeep Wrangler 4 door unlimited and I need to know some details about the car. He begins to tell me that its longer and wider...Whoa, don't tell me stuff that is on every website. I already have the tech specs. What I need to know is colors available and options available and I want to place a confirmed with DC order today.

He begins to stutter harder than a tongue-tied midget MCing a women?s miniskirt contest. Finally, he gets it out that he does not think they have any of that info and that we cannot order one. I tell him we just spent the better part of the afternoon driving 34 miles one way to do business and they do not appear to be ready to take my money. See you later, bye!

That makes 1 dealer down, how many more to go? Remember I went thru this same exercise in June of ?02 trying to order an ?03 Rubicon with no trade in and an all cash sale. I contacted 23 dealers in the process before landing on a dealer that wanted to do business.

The question is, how many dealers will I go thru this time. I know someone is gonna say, well there are only 9 dealers in greater Phoenix. Yes, you?re right, however that doesn't phase me at all. On two separate occasions, I have flown half way across the US to pick up cars I have purchased.

Stay tuned for the next episode.:eek:

mingoglia
06-05-2006, 08:20 PM
Other than my Navigator I've purchased all my vehicles out of state. It just doesn't seem that there's ever any dealers in AZ that a) know what they're doing b) willing to actually show that they appreciate your business, and c) actually know what they're doing (did I say that one already?).

I too have no problems going out of state. In fact, when I search for vehicles I typically will start with the dealers on the outskirts of town or Globe, Superior, etc. I like to patronize the mom/pop shops and in addition to that they pay less for their property, advertising, land taxes, etc so they can't justify these huge "market adjustments" that many want to *try* to shaft you with. I'll never forget back in '02 when Earhardt Ford tried to charge me $55k for a loaded Expedition.... there was a $6k "market adjustment" on top of the price. You spend most of your haggling time trying to get rid of the market adjustment and once you're tired and beat like a old horse and they give in you realize the next morning (aftre sealing the deal) that you never got to haggle off of MSRP. :)

Mike

tyota
06-05-2006, 08:25 PM
you gotta go up north somewhere, like mike is saying, I think you can/will/would get better one on one service without the BS
I wouldn't even bother with any of the dealers in the metro area, try a whole nother county!


good luck

tyota
06-05-2006, 08:27 PM
maybe even buy one from a dealer in New Mexico, wouldn't you be able to save on sales tax?
plenty of people have purchased vehicles online, or over the phone and then simply make them meet you at the state line, not a bad drive if you can get what you want and save alot of money

mingoglia
06-05-2006, 08:35 PM
When you go to register the vehicle in AZ you have to prove that you paid sales tax in another state. However, you'd only have to pay state tax and not city tax so you would save some $$$. I believe state tax is around 6-6.25 % (it's the city tax on top of that which adds up to the 8+% that we all usually pay).

Mike

tyota
06-05-2006, 08:40 PM
aahhh I see, well atleast he might be able to save acouple of bucks, I'm curious why you have to prove that you paid sales tax in another state, is that true for used vehicles as well or just brand spankin new ones

Jdemonto@Airpark Jeep Sales
06-05-2006, 08:50 PM
Ya, Jason... Where were you in nov. of 04 when I wanted to order the "unavailable" LJ rubicon?

:D JK

Don, I consider my self to be one of the very few out there that even owns a jeep!!! Nobody out there (other dealers) know anything about the pricing on these new 2007's..They will smoke you in just to waste your time...How do I know???? I'm a salesmen...nuf said!!!!! I believe you will go through 23 more dealers until you find one that will help you with your cause. I am one of 5% that takes selling as a carear, not a quick way to make "fast money". I have over 400 satisfied clients..most salesmen move around so much, they never get a database of clients!!! By the way I was at airpark in nov 2004...I advertised on the oldsite and wheeled a little bit back then!!! Fleet brokers are no hassle, but they need to make a cut somewhere!!! As far as sales tax goes, no matter where you buy..you will pay tax when you bring the jeep back into AZ, theres no way around it!!! Just a side note the Tax in scottsdale is 7.95% which will save you plenty on that new 30k rig!!! I don't know what my ad price will be when the new unlimiteds come out, I do know they will be aggressive!!!

Jason 602-751-7382

tyota
06-05-2006, 08:56 PM
Don, I consider my self to be one of the very few out there that even owns a jeep!!! Nobody out there (other dealers) know anything about the pricing on these new 2007's..They will smoke you in just to waste your time...How do I know???? I'm a salesmen...nuf said!!!!! I believe you will go through 23 more dealers until you find one that will help you with your cause. I am one of 5% that takes selling as a carear, not a quick way to make "fast money". I have over 400 satisfied clients..most salesmen move around so much, they never get a database of clients!!! By the way I was at airpark in nov 2004...I advertised on the oldsite and wheeled a little bit back then!!! Fleet brokers are no hassle, but they need to make a cut somewhere!!! As far as sales tax goes, no matter where you buy..you will pay tax when you bring the jeep back into AZ, theres no way around it!!! Just a side note the Tax in scottsdale is 7.95% which will save you plenty on that new 30k rig!!! I don't know what my ad price will be when the new unlimiteds come out, I do know they will be aggressive!!!

Jason 602-751-7382


I was waiting for you to chime in, Jason with you pushing yourself as a Jeep salesman, how come you cant fork out acouple of dollars to be a sponsor of this forum board, Im not sure if you did when your name was iselljeeps, but I've noticed now that your really advocating your being a jeep salesman, why not cough up the dough??
I'll even give you a "aggressive" discount on gears and lockers which I've heard your in dire need of if you'd be willing to do that for us:D

DsrtJeeper
06-05-2006, 09:04 PM
I was waiting for you to chime in, Jason with you pushing yourself as a Jeep salesman, how come you cant fork out acouple of dollars to be a sponsor of this forum board, Im not sure if you did when your name was iselljeeps, but I've noticed now that your really advocating your being a jeep salesman, why not cough up the dough??
I'll even give you a "aggressive" discount on gears and lockers which I've heard your in dire need of if you'd be willing to do that for us:D

I believe Jason to be a good person, but I too wondered the same.

tyota
06-05-2006, 09:09 PM
I believe Jason to be a good person, but I too wondered the same.


I don't have a problem with jason, matter of fact I referred a good freind to him for new car purchase, I dont mean to hijack this thread, but.......................................if your going to use this forum for personal financial<--is that how you spell that word? gain, I believe you should respectfully pay to do so
and then come and get MSRP+ pricing for gears and lockers:D :D

Jdemonto@Airpark Jeep Sales
06-05-2006, 09:22 PM
I really have not used this site for personal gain, I have had many people refered to me from the oldsite and this site more recently. I really did not like the way it was presented to me and it seemed that it was not an option for me to sponser this site as a person that represented a business. Joe only wanted me to be a corporate sponser. I can't argue with a guy that owns a site!!! I may sponser this site in the future if i'm allowed to, but to be a one and only sponser to pay for this site doesn't work for me. My argument was simple why do I have ti flip the big bill, when there are 5 different offroad shops that get by paying the $360 a year. I did not mean to promote myself, I was just trying to help with the knolege that I know. I don't expect to get discounts at any shops..But being with this club for the last 2 years, I don't mind paying more to the local offroad shop, instead of the big corporate ones.

Jason

Jdemonto@Airpark Jeep Sales
06-05-2006, 09:28 PM
Gears???? I'm running 4.88's..what more do I need!!!! I could use the lockers though, Not sure if I want to spend the dough on the rubicon 44, or just go to dynatrac full size axles?????


Jason

tyota
06-05-2006, 09:35 PM
I really have not used this site for personal gain,
Jason


Ya right!
Look I wont' waste my time looking up every post that you've used this site for personal gain, matter of fact theirs a post by yourself in this very thread that proves my very point, I'm not going to blow this up into a big argument, but if I'm not mistaken your required to pay the small 10$ amount to post in the classified section, thiers no reason why you can't cough up the dough to atleast do that much for the site, thats all I'm saying, either pay up to "self promote/advertise" or dont keep bringing it up

Jdemonto@Airpark Jeep Sales
06-05-2006, 09:49 PM
The classifieds on this site is a joke, The only purpose it serves is getting rid of the junk in my garage!!! I was told by joe that it was a waste of my money to sponser his site, unless I coughed up the big dough to be a corporate sponser??? So why don't you step up and be a corporate sponser????? None of the offroad shops on this site will step up???? Why should we???? I was just giving advise as do many people with different back grounds do on this site, should they step up and be the big corporate sponser because they posted something they do for a living??? The only reason I'm on this site is because the old one is gone as you can tell I just started coming over when the old site went dead. When the site is brought back I will go there instead.


P.S. As you can tell I am not advertising anything??? Is my name a advertisement???? My avitar??? So be it.


Jason

Jdemonto@Airpark Jeep Sales
06-05-2006, 09:55 PM
Discounts???? As dsrtjeeper can recall, I went to max4x4 (a local shop) and paid retail for that strap I used to tow out a dodge truck on my day off...I didn't even ask for a discount or gas money!!!! But I did tell the guy he can buy a Jeep from me!!!! Thats enough for me!!!


Jason

Jdemonto@Airpark Jeep Sales
06-05-2006, 09:58 PM
Oh Nick by the way WHO PISSED IN YOUR WHEATIES????? Its ok I forgive you

tyota
06-05-2006, 10:00 PM
So why don't you step up and be a corporate sponser????? None of the offroad shops on this site will step up???? Why should we????
I am a "large business sponsor":rolleyes:
and I'm not sure you should be calling out the local 4wd shops, as we do more for this site and it's members than you could ever imagine
When the site is brought back I will go there instead.
why wait then? if your going to get so bent out of shape and defensive b/c I call you out on coughing up a few bucks, then why waste your own time if you don't wanna be here, why don't you leave this site to us 4WD shops that don't step up and it's current members:rolleyes:

consider calming down and doing some homework before making some of your statements, as I said in a earlier post, I don't mind ya, I just think it would be right of you to cough up atleast the minimum of Bronze Forum Sponsor thats all

Jdemonto@Airpark Jeep Sales
06-05-2006, 10:11 PM
My statments are very clear....I use this site for posting trips mostly..every once in a while I stray off and "chime in". If in the begining the sponser ship program was brought up to me in a very professional way, I realy would have considered it....But to be "single out" because of where I worked was wrong. It seemed to me we were singled out because of "Deep pockets" and I forgive Joe for the way he handled the situation. Maybe I will upgrade my membership so I can sell that junk in the garage!!!

Jason

Jdemonto@Airpark Jeep Sales
06-05-2006, 10:24 PM
Sorry Don, I will appollogise for Nicks hi-jacking


Jason

Wind_Danzer
06-05-2006, 10:26 PM
Back on topic:

Don, have you tried www.jeepwarehouse.com ? I have heard nothing but good about them and if I had known about them when I was getting my Jeep, I probably would have gone through them.

Now, back to your regularly scheduled pissing match. I will refrain from deciding in my mind who is right as I haven't been around enough lately to make that decision.

tyota
06-05-2006, 10:39 PM
thats a cool website, I wonder like Mike was saying how the sales tax works out that way

Jdemonto@Airpark Jeep Sales
06-05-2006, 10:41 PM
You are charged the sales tax in your zip code regardless where you buy out of state.

Jason

tyota
06-05-2006, 10:45 PM
You are charged the sales tax in your zip code regardless where you buy out of state.

Jason


who charges that tax?
and do you know if that tax is only applied on new sales, what if I bought a jeep from you off of ebay, would I still have to pay a tax? I'm only asking to learn of new ways purchasing a vehicle cheaper, tax on a 10$ is not so bad, but when it's 25-30K then it becomes a significant angle to work

Jdemonto@Airpark Jeep Sales
06-05-2006, 10:47 PM
Wow, I like the site....They are selling me a 2007 Jeep wrangler rubicon unlimited for free????? How do they do it??

http://www.jeepwarehouse.com/StickerPrice.asp

Prices will be available 30 days before production June 30th 2006

Jason

tyota
06-05-2006, 10:50 PM
Wow, I like the site....They are selling me a 2007 Jeep wrangler rubicon unlimited for free????? How do they do it??

http://www.jeepwarehouse.com/StickerPrice.asp


theirs your angle, buy a bunch from these guys, and then sell them for alot cheaper than the local dealerships and then split the money with me for coming up with the idea, that way everyone is happy

Jdemonto@Airpark Jeep Sales
06-05-2006, 10:54 PM
Depends on your state, If you purchase a new car or used from a dealer anywhere in the US you will be charged your states tax and then your city will want theirs!!!! Now if you happend to buy land with a mail box in a state where there is less tax like New mexico or better montana and then lets say you get a drivers lic from that state, you would then save a lot of money on tax...I hope the IRS isn't watching...:D

ROCRWLR
06-05-2006, 11:02 PM
I bought an Excursion from A private party in Durango a year ago and did not have to pay sales tax here when I registered it.

Jdemonto@Airpark Jeep Sales
06-05-2006, 11:04 PM
Very true if you buy a used car privately, you will not pay any tax there or here in az.

Jason

Antman
06-06-2006, 07:11 AM
Very true if you buy a used car privately, you will not pay any tax there or here in az.

Jason

Oregon doesnt have state tax if I recall. When I go up there, I usually buy things where I can save on tax. i bought a carport (canvas) for my brother in law at home depot and saved some money by not having to pay sales tax. I just had to deliver to AZ in my pickup. BUT, if you buy a new car and try to register it in AZ, they will make you pay the AZ sales tax if the state you got it from doesnt have sales tax. They have most of the angles figured out. :(

JamesT
06-06-2006, 07:35 AM
Wow.... (after reading, the back and forth)
I appreciate you guys handling your issues between yourself, without getting a mod involved, but next time can you please use PM's and not hijack someone's thread? Thx.

Don,
I was going to tell you to try www.carsdirect.com . I have heard nothing but good things about them. After loooking at their site, it appears the '07's are listed yet, although there is some advertising on '07's. You might want to contact them and see when they will add them.
Just a thought.

DsrtJeeper
06-06-2006, 09:14 AM
Oregon doesnt have state tax if I recall. When I go up there, I usually buy things where I can save on tax. i bought a carport (canvas) for my brother in law at home depot and saved some money by not having to pay sales tax. I just had to deliver to AZ in my pickup. BUT, if you buy a new car and try to register it in AZ, they will make you pay the AZ sales tax if the state you got it from doesnt have sales tax. They have most of the angles figured out. :(

If you own a canvas carport; you are a redneck! :D

katvans
06-06-2006, 09:35 AM
If you own a canvas carport; you are a redneck! :D

Notice he said he bought it for his brother in law, what a joke. If you go to Heber you will prolly see it right next to his trailer. :D

Antman is a primo redneck. :rolleyes: Trying to get cleared to go on the 17th Bill.

I went to Oregon and bought a camper in the mid 20s with no sales tax and you do not have to register it in AZ so no tax here. Sweet deal, more than paid for my trip and vacation since I also saved $1500 in freight if I would have bought here. :D

I wish Don would list these dealer names he is going to.

DsrtJeeper
06-06-2006, 09:57 AM
Notice he said he bought it for his brother in law, what a joke. If you go to Heber you will prolly see it right next to his trailer. :D

Antman is a primo redneck. :rolleyes:

Hehe...That's what I was thinking too. It probably sits right next to his wash machine drum/BBQ pit. :D

I wouldn't mind living in Heber right now amongst the pines and cooler weather. Let's not forget the fine eating establishment called the "Red Onion." Their burgers are to die for!

SavageSun4x4
06-06-2006, 12:01 PM
Don, I consider my self to be one of the very few out there that even owns a jeep!!! Nobody out there (other dealers) know anything about the pricing on these new 2007's..They will smoke you in just to waste your time...How do I know???? I'm a salesmen...nuf said!!!!! I believe you will go through 23 more dealers until you find one that will help you with your cause. I am one of 5% that takes selling as a carear, not a quick way to make "fast money". I have over 400 satisfied clients..most salesmen move around so much, they never get a database of clients!!! By the way I was at airpark in nov 2004...I advertised on the oldsite and wheeled a little bit back then!!! Fleet brokers are no hassle, but they need to make a cut somewhere!!! As far as sales tax goes, no matter where you buy..you will pay tax when you bring the jeep back into AZ, theres no way around it!!! Just a side note the Tax in scottsdale is 7.95% which will save you plenty on that new 30k rig!!! I don't know what my ad price will be when the new unlimiteds come out, I do know they will be aggressive!!!

Jason 602-751-7382

Jason,
Here we face a conundrum and the proverbial dichotomy of the sales representative and the dealership.

Clearly in my minds eye I had planned to buy from you even if I had to give a bit more. Because you one of us, I have wheeled with you before and you are a good person, simple as that.

I also had been a good customer of your dealership in spite of not buying a vehicle there. However, I have just been living here 2 years last month and the only vehicle we have bought here was my wife’s H2, and you don’t sell H2s. I have had some work done down there and paid astronomical prices, such as $160 for a single spark plug change. I have bought all my Jeep parts down there in spite of paying staggering prices. In other words, I have been a loyal customer.

So why haven’t I just called you up and said “order me a ’07? Lets review my last two times down at Airpark:

Couple of months ago I experienced some possible fuel injector problems. After tinkering with this and tracing every possible solution I could think of and not solving the issue I knew I needed some help. I drive down to AirPark and ask them to look at it and run some diagnostics. Cost is about $125 for this. No problem here I am not asking for favors. However, I am turned down, WTF, why is my question. I am told “you’re Jeep is too modified”. Explain I ask. After much stumbling and bumbling by inept service advisors, they call the mech who said NO. He too can only mutter too modified and they are too busy.

I don’t get mad, I just say ok and I head down to see Nick at POR. Nick recommends a guy, I drive over he connects his machine tells me I have a bad injector, I pay him $75 and tell him I will get some injectors and be back soon as I can get injectors for him to install. I do, he does, and I am still happy.

Now I have a new code being thrown and it is telling me I have a bad cat. Maybe having something to do with the fact that I drove around for a couple of weeks with fuel POURING thru a stuck open injector, # 6. Moreover, the cat that is bad is, # 2, the one that supports cylinders # 4, #5 and #6.

Again, I go to AirPark to help me out. Again, I am turned away with the too modified routine. When I ask for specifics a service writer points at my Jeep and says, you have put a lift kit and oversized tires”. I ask what that has to do with getting it looked at or diagnostics and furthermore what does big tires have to do with the code that says cat not working correctly. He looks at me with more drool coming out of his mouth than Michael Jackson sitting on the carpper with the little boys section of a Sears catalog. I then watch him stumble off and come back with, you guessed it, the same mechanic as last time who tells me I have a supercharger on there and that is the reason what the cat is not working. In spite of the fact, there are 3 cats on my Jeep and all are working fine except one. At this time the two of them, both who are shaking harder than a dog trying to pass a peach seed RUN into get some gal who I guess is in charge of the sick, lame and lazy folks there and tell her this story. Immediately if not sooner, she calls the ZONE REP to get a read out of what they should do, since not even her can make a decision. The zone rep does not answer and they mumble something about calling me later.

Again, I leave with no diagnostic procedure performed, nothing but empty hands and a Jeep throwing codes.

Somewhere down the road, I get a call and no way can this be covered under warranty.

Now, for the first time since I have lived here go to another dealership only to discover my Jeep is now listed in the computer as NO WARRANTY and other poor mouthing by AirPark. This dealer does take the Jeep in and run diagnostics, tells what is wrong for sure and quotes me a price to repair.

Lets recap:

Both times NOTHING was done to ascertain the issues, instead some mechanic out back between trying to figure if that is grease on his hand or something left over from his last trip to the crapper, says no! Based upon, lift, big tires, armor plating and my supercharger.

AirPark has invalidated my warranty; poor mouthed me and refused to even work on my Jeep.

ONE MORE THING: Both times they took back the work order from me and made a point to do so before I left. This is called, destroying the evidence. And it is this trick that they use to keep there so called 5 Star Service Rating. Since no work order, no one calls to see how you were treated and did they do the work, etc.

I have always believed that if they don’t treat you well in the service bay then they won’t treat you well on the sales floor.

FACT: AirPark DOES NOT stand behind Jeep products.

FACT: AirPark lacks business ethics and professionalism.

Jason, I have no issue with buying from you at all, but buying from AirPark is a whole nother bag of crap.

Jdemonto@Airpark Jeep Sales
06-06-2006, 12:29 PM
WOW!!! :eek: Why did they take away your waranty??? I know there dead set against major mods..but damn..i can't believe that. They get very strange when superchargers are added and big lifts over 3".
I can respect your descision to buy elsewhere. Unfortunitly your out come anywhere else would have been simular.
I am here if you need help

Jason

JamesT
06-06-2006, 12:51 PM
Jason,

I respectfully disagree with the outcome anywhere else would have been the same.

When I used to take my TJ to Earnhardt's as much as is was moded, they didn't ever say anything about voiding my warranty in the entire system. They did say there were some things they wouldn't cover and I understood that. IMHO your service department should have never been done this, especially if you ever hope to get that person back as a customer. Entering it into the system like that, is flat wrong.

{Edit} Of course the service writter that used to be there was a member of one of the Jeep clubs and had a fully moded Jeep.

Jdemonto@Airpark Jeep Sales
06-06-2006, 01:01 PM
The service writers at most dealers don't even own jeeps, sounds like you got lucky to fine one that does. At our dealer Eric Lies owns and wheels a jeep, I suggest you go through him as he's the only one I would go through. As far as waranty being voided, the DM manager for dcx has to make that descision, not airpark. The same dm controls the whole metro area. As in Don's case I don't think he went through Eric, Not sure why cause Eric has helped him in the past.

Jason

JamesT
06-06-2006, 01:17 PM
As far as waranty being voided, the DM manager for dcx has to make that descision, not airpark. The same dm controls the whole metro area.

butttttt, the DM doesn't look at every service writeup that goes through there and they rely on what your mechanics and writers are telling them. So the DM was tipped off to this by someone and that someone works for the same dealership you do.

I guess what I am trying to say nicely is, it would have been better if you didn't try to point the finger at someone else. That's all.

Jdemonto@Airpark Jeep Sales
06-06-2006, 01:42 PM
Your right one of the mechanics must have..But unfortunitley Sales, service and parts work as seperate company's in one company. For instantance one can't hate our sales dept, but love our service dept..and it work can in any different order. I can't control what happens in those different areas, but I can give an opinion to them which may not mean much at all. As I said before this can and will happen at any 5 star dealer...just sad it happened at ours :(


Jason

SavageSun4x4
06-06-2006, 01:44 PM
WOW!!! :eek: Why did they take away your waranty??? I know there dead set against major mods..but damn..i can't believe that. They get very strange when superchargers are added and big lifts over 3".
I can respect your descision to buy elsewhere. Unfortunitly your out come anywhere else would have been simular.
I am here if you need help

Jason
I don?t care how strange they get. I can put a 6-foot lift on that puppy and unless I ask for warranty work that is affected by it, it don?t mean squat. Same goes for the Avenger Supercharger. In fact, I NEVER demanded any warranty, I just asked for diagnostics that I was willing to pay for. DUH

I also asked them to pull up my warranty record of which there have been 3 warranty actions on all in the first 6 mo of ownership. And now I have had my 7/70 warranty taken away, WTF, what kind of scam operation are you guys running up there.

That and the slime-ball lack of ethics cowards have destroyed the paperwork?WTF, GIVE ME A FRIGGIN BRAKE.

This is the way AirPark does business. Anyone here is a fool to buy from AirPark and expect warranty support or even something as simple as a diagnostic test run on it for which you are willing to pay for.

WHO THE FAWK is running that place Joesheet D Ragman the mechanic????

I sure as hell hope you tell management this, and while your at tell them I have bought NEW 9 Jeeps since 1989 or an average of a new Jeep every 1.8 years. While your at it, tell?um ole Don here is gonna hurt them because HE ain?t gonna buy no damn Jeeps from them and he is gonna INFLUENCE every swinging Richard and Bouncing Betty he comes across not to either, guess that could be some number tween ZERO and a whole lot, go figure!

Albeit I haven?t gotten around to it, and I will let you know when I do, expect to see this story on my website. Titled ?WHY I WOULD NOT BUY FROM AirPark Jeep.

No I did not go thru Eric, he wasn?t there when I drove up, I had some guy I call Drooler.

5 Star Dealership...kiss my FAWKIN ***, like hell they are. Just to help those of you out on this 5 star crap. You take the car, have work done, then you get a card or a call by a company who is checking this stuff for DC who awards 5 Stars for being good. If your not happy then it gets fed back to the dealership who will most often call you and try to resolve it.

SO, how does the folks get your number and address...you guessed it, from the WORK ORDER.

How to beat the sytem and still get 5 stars...DESTROY the WORK ORDER like they DID MINE TWICE. No WO, no call.

Only a few weeks after I moved here I put my Jeep into AirPark for some possible warranty work. The under hood light had gone out and my seat belt light would not go out even with the seat belt inserted.

AirPark called and wife dropped me off to get the Jeep. Requested work NOT covered by warranty. They said the bulb had burned out on the underhood light and that the wiring under the seat had been cut.

Bulb burned out: Not true, in fact it was never even looked at. I opened it up and touched the bulb and it came on, problem, corroded contacts. I cleaned them off and it worked. Of note is that there was a written estimate to fix the so called burned out bulb. The cost of the bulb and time to install it came to $37 dollars. He told me the bulb was expensive and hard to get to. I passed

Cut seat belt wires under seat: I examined them and they appeared to have been cut with scissors or a knife. I then examined the seat folding mechanism and discovered that it could indeed cut the wires and I sure didn?t. I pointed this out to the service writer and he just said too bad.

About a week later I got a call asking about my service. I told them I was more than unhappy because the bulb was NOT burned out and I felt the seat had cut the wire.

I get a call from the Service Manager a couple of days later, telling me that it was a mistake and that they should have been covered by warranty and blah, blah blah. If I come in they will fix it at no charge and throw in a free oil change. Ohhh, I passed on that too.

westy
06-06-2006, 01:54 PM
This is good info to know as my sister is in search of a newer Jeep. I've heard some similar service dept issues from Airpark...but this takes the cake.

Thanks Don and best of luck...

JeepPunk
06-06-2006, 02:15 PM
Not just the service dept. at AirPORK... but on the sales end as well. Went to get a new Rubicon. This is our 5th Jeep, and first wrangler. All others were Grands. Had to deal with the 3 Stooges (lets call them Jeff, John and George). After hours of trying to work numbers both sides could live with its a no go. We leave, have a message when we get home. Stooge #1 keeps calling and wanting us to come back for more. He says they have a deal we can go for, and I say put on paper and we will come look at it. Another hour wasted at AirPORK and we are out and will never step foot inside again. During the 3 day mess working with them I found the same Rubicon 15 miles South and had the deal all but done. I told the Stooges this and showed them what I was getting from another dealer. Stooge #3 (aka George) called us liars and freaked out.

Anyway long story made short. We love our new Rubicon. My wife likes the white color even though she would have liked to have the green one from AirPORK. We saved over $3200 from AirPORK's best deal ever and learned a good lesson. We have made it a point to stress the Negative side of Airpark whenever anyone asks us about our great new Jeep. Negative feedback is always remembered.

Jason... can you tell me the connection between the V-Rods on the floor and the neighbor Mr. Hatch?

Thanks,
Dave

VIVIsectI
06-06-2006, 02:24 PM
Jiffy Lube?

SavageSun4x4
06-06-2006, 02:48 PM
To keep this thread on track I am continuing the AirPark Jeep saga in its own thread titled:

Why I will not do business with AirPark Jeep

jeepin_in_az
06-06-2006, 03:30 PM
Jason,

I respectfully disagree with the outcome anywhere else would have been the same.

When I used to take my TJ to Earnhardt's as much as is was moded, they didn't ever say anything about voiding my warranty in the entire system. They did say there were some things they wouldn't cover and I understood that. IMHO your service department should have never been done this, especially if you ever hope to get that person back as a customer. Entering it into the system like that, is flat wrong.

{Edit} Of course the service writter that used to be there was a member of one of the Jeep clubs and had a fully moded Jeep.

Mark still works there James...I take my Durango to him still.

Kinda funny, one service manager tells me the zipper on my drivers window will not be covered under warranty because I lifter my Jeep. THAT is total BS.

mingoglia
06-06-2006, 03:38 PM
aahhh I see, well atleast he might be able to save acouple of bucks, I'm curious why you have to prove that you paid sales tax in another state, is that true for used vehicles as well or just brand spankin new ones

If it's from a private party you do not have to pay tax but if it's from a dealer out of state you do.

mingoglia
06-06-2006, 03:43 PM
As far as sales tax goes, no matter where you buy..you will pay tax when you bring the jeep back into AZ, theres no way around it!!! Just a side note the Tax in scottsdale is 7.95% which will save you plenty on that new 30k rig!!!

Yes there's no way around the tax however the tax is less if you buy from a state with no tax and bring it to arizona. The tax I pay at any dealer here in AZ is made up of state sales tax and city tax from the city you bought it from. That's why the tax in lets say PHoenix, fluctuates slightly from the tax in Gilbert. It's the city tax. When you go to register a new vehicle from out of state you will just be required to pay the state tax since the sale didn't occur in any arizona city.

Here's how it usually goes. You go to Montana to buy a vehicle. The dealer will usually give you the option of taking out tax as long as you know what your tax percentage is or more often then not they'll just not charge you ANY tax and when you apply for your title in AZ once you get the vehicle you'll pay tax to the friendly DMV lady behind the counter. I've done this process 8 or 9 times and it's always the same. In fact, when I bought my '98 TJ last year I bought it from a dealer out of state so I had to pay like $500 when I got it back to Phoenix before I could register it. If I bought my TJ from a private party, I wouldn't have had to pay anything.

Mike

mingoglia
06-06-2006, 03:56 PM
Depends on your state, If you purchase a new car or used from a dealer anywhere in the US you will be charged your states tax and then your city will want theirs!!!! Now if you happend to buy land with a mail box in a state where there is less tax like New mexico or better montana and then lets say you get a drivers lic from that state, you would then save a lot of money on tax...I hope the IRS isn't watching...:D

I've never paid city tax on any vehicle I've purchased out of state. Only state tax. This has applied anywhere from my RV, to my quads, to my Rhino, to our company SL500, a company Porche 911 Turbo :) , 2 H2's, and my Jeep...oh yeah, and my Dodge. I'm sure I'm missing something. :o

Mike

1BLKJP
06-06-2006, 04:04 PM
I've never paid city tax on any vehicle I've purchased out of state. Only state tax. This has applied anywhere from my RV, to my quads, to my Rhino, to our company SL500, a company Porche 911 Turbo :) , 2 H2's, and my Jeep...oh yeah, and my Dodge. I'm sure I'm missing something. :o

Mike

Uh yeah, your missing the part where you hire me because your company sounds pretty d*mn cool. :D :p :D